CEDAR RIDGE TIRE CO.
MOBILE TIRE SERVICE AUTHORIZATION,
SERVICE TERMS & LIABILITY AGREEMENT
Effective Date: August 24, 2026 Last Revised: August 24, 2026 Version: 1.0
This Agreement is between Cedar Ridge Tire Co. (“Provider”) and the undersigned customer (“Customer”) regarding mobile tire services performed in Idaho.
This Agreement becomes effective upon Customer’s electronic acceptance and signature. Provider operates and provides Services primarily within the State of Idaho.
1. WORK AUTHORIZATION & SCOPE OF SERVICES
1.1 Authorization
Customer authorizes Provider to perform the requested tire services on the identified vehicle. Customer understands that tire service requires the removal and installation of wheels and tires and may reveal pre-existing damage or mechanical issues.
1.2 Scope of Services
Provider offers mobile tire services, including, but not limited to, tire delivery, mounting, dismounting, balancing, rotation, repair, replacement, and roadside tire assistance (“Services”).
1.3 Tire Repair Eligibility
Provider reserves the right to refuse any tire repair deemed unsafe or not in accordance with industry standards, including, but not limited to, sidewall damage, excessive wear, prior improper repairs, or any condition that compromises the integrity of the tire. In such cases, tire replacement may be recommended.
1.4 No Guarantee of Tire Repair Outcome
Tire repairs depend on the condition and location of the damage. While Provider uses professional equipment and established methods, not all tires can be safely repaired, and some issues may persist or recur.
1.5 Right to Refuse Service
Provider reserves the right to refuse or discontinue Services if conditions are unsafe, unlawful, or beyond Provider’s operational capabilities.
1.6 Travel & Service Policy
Service Area, Travel Fees, and Site Conditions
Mobile service is included within McCall, Idaho.
Service outside McCall may be subject to a distance-based travel surcharge, depending on location. All applicable travel fees will be disclosed to and approved by Customer prior to service. No additional travel charges will be incurred without prior authorization.
Customer acknowledges that mobile tire service is performed under variable field conditions. Factors including, but not limited to, weather, terrain, vehicle location, and accessibility may affect service timing, efficiency, or the ability to safely complete the requested work.
Provider reserves the right to delay, modify, or decline Services if conditions are determined to be unsafe, impractical, or outside the scope of reasonable mobile service operations. Customer will be notified of any such limitations before work is performed.
2. PRE-EXISTING DAMAGE & VEHICLE CONDITION
2.1 Pre-Existing Damage Acknowledgment
Customer acknowledges that wheels, lug nuts, studs, and tires may have pre-existing wear or damage, including, but not limited to, rusted or seized lug nuts or wheel studs, previously damaged wheels or rims, tire bead damage from prior service, TPMS damage from prior service, manufacturer defects, and worn suspension or brake components. If any such components fail during normal service because of corrosion, wear, or prior damage, Provider shall not be held liable.
2.2 Condition of Vehicle and Components
To the fullest extent permitted by Idaho law, Provider is not responsible for damage resulting from pre-existing defects, corrosion, improper prior repairs, or vehicle modifications.
2.3 Wheel Cosmetic Condition
Tire service equipment may come into contact with wheels during normal operation. While Provider exercises reasonable care to protect wheels, minor cosmetic marks or surface scratches may occur, and Customer acknowledges and accepts this risk.
2.4 Vehicle Condition Documentation
Provider may photograph the vehicle, wheels, and tires before or after service for documentation purposes.
3. TIRE PRESSURE MONITORING SYSTEM (TPMS) DISCLAIMER
Provider is not responsible for pre-existing Tire Pressure Monitoring System (“TPMS”) sensor issues or failures. TPMS sensors are electronic components that may fail because of age, corrosion, battery depletion, or prior damage.
Customer acknowledges that TPMS systems may not function properly following tire service because of factors outside Provider’s control, including age, corrosion, or battery failure. Replacement or service of TPMS components is not included unless specifically requested and approved.
Provider remains responsible for damage caused by its own negligence. Provider is not responsible for TPMS recalibration or reprogramming unless expressly included in the requested Services.
4. MOBILE SERVICE LOCATION & CUSTOMER RESPONSIBILITIES
4.1 Service Location
Customer authorizes Provider to perform Services at the specified location and represents that the location is safe and suitable. Provider is not responsible for hazards or damage resulting from unsafe or unsuitable service conditions.
4.2 Compliance With Law
Customer is responsible for ensuring compliance with all applicable Idaho laws.
4.3 Accurate Information
Customer agrees to provide accurate and complete vehicle information. Provider is not responsible for delays or the inability to perform Services resulting from inaccurate or incomplete information.
4.4 Personal Property
Provider is not responsible for the loss of or damage to personal property.
5. ROADSIDE & EMERGENCY SERVICE
5.1 Roadside Disclaimer
Provider will use reasonable efforts to safely perform roadside or emergency Services; however, such environments present inherent limitations and hazards. Tire replacement may be recommended if repair is unsafe.
5.2 Assumption of Risk
Customer acknowledges and assumes the risks associated with roadside service, including traffic and environmental hazards.
5.3 Post-Service Responsibility
Customer is responsible for the safe operation of the vehicle after service and must discontinue use if any issue arises.
6. LUG NUT TORQUE & RE-TORQUE REQUIREMENT
6.1 Torque Procedure
Lug nuts will be tightened to manufacturer specifications.
6.2 Re-Torque Requirement
Customer agrees to have the lug nuts rechecked within 50–100 miles after service. Provider is not responsible for issues arising from Customer’s failure to follow this recommendation.
6.3 Inspection Duty
Customer agrees to periodically inspect the tires and maintain proper tire pressure.
7. FEES, TRAVEL, CANCELLATIONS & PAYMENT
7.1 Fees
Customer agrees to pay all applicable service charges, travel fees, and taxes.
7.2 Travel Fees
Travel fees will be disclosed and approved prior to service in accordance with Section 1.6.
7.3 After-Hours Service
Additional charges may apply for after-hours Services.
7.4 Cancellation Policy
A service or travel fee may apply if Services cannot be completed because of Customer-related circumstances.
7.5 Payment Terms and Accepted Methods
Payment is due upon completion of Services unless otherwise agreed in writing. Provider accepts cash, checks, and major credit and debit cards. A 3% processing fee applies to eligible credit card payments and will be disclosed prior to payment. No processing fee applies to cash, check, or debit card payments.
Customer agrees to pay all charges incurred for Services performed, including any applicable fees, at the time of service. Failure to remit payment may result in refusal of future Services and/or additional collection efforts as permitted by law.
All tire purchases require full payment prior to ordering unless otherwise agreed in writing. Special-order tires are nonrefundable once ordered. Installation will be scheduled upon arrival of the tires.
7.6 Late Payment
For any approved invoices not paid at the time of service, payment is due within the agreed terms stated on the invoice. Any unpaid balances may be subject to a late fee of 1.5% per month (18% annually) or the maximum amount allowed by law, whichever is less.
Customer agrees to be responsible for any reasonable costs incurred in the collection of unpaid balances, including administrative costs and, where permitted by law, collection fees or legal expenses.
Provider reserves the right to suspend or refuse future Services until all outstanding balances are paid in full.
7.7 Fleet & Commercial Accounts
Approved fleet or commercial customers may be eligible for invoiced billing terms, subject to Provider approval.
· Standard payment terms are Net 7 or Net 15 unless otherwise agreed in writing.
· All invoices will be delivered electronically unless otherwise requested.
· Customer is responsible for ensuring that accurate billing contact information is provided.
Provider reserves the right to:
· Revoke invoicing privileges at any time.
· Require payment at the time of service.
· Suspend Services for overdue accounts.
The late-payment terms outlined in Section 7.6 apply to all invoiced accounts.
8. LIMITED WARRANTY & DISCLAIMERS
8.1 Workmanship Warranty
Provider warrants that Services will be performed in a professional and workmanlike manner. This warranty is limited solely to the quality of labor performed.
If an issue arises directly from workmanship, Provider will correct the issue at no additional labor charge within seven (7) days or 100 miles, whichever occurs first. Customer must promptly notify Provider and discontinue use if a safety concern exists.
This warranty does not guarantee the longevity or continued performance of any tire, including repaired tires.
8.2 Tire & Parts Warranty Disclaimer
Provider does not manufacture tires or parts and makes no independent warranty. Any applicable warranty is provided solely by the manufacturer.
8.3 Warranty Assistance
Provider may assist with manufacturer warranty claims but is not responsible for the outcomes of those claims.
8.4 Exclusions
The warranty does not cover pre-existing damage, road hazards, misuse, neglect, improper maintenance, or customer-supplied parts.
8.5 Exclusive Remedy
Customer’s sole remedy is limited to re-performance of the Services or a refund of the portion of fees directly related to the issue.
9. LIMITATION OF LIABILITY & INDEMNIFICATION
9.1 Limitation of Liability
To the fullest extent permitted by Idaho law, Provider’s liability shall be limited to direct damages and shall not exceed the total amount paid for the Services giving rise to the claim. Nothing in this Agreement limits liability for gross negligence or willful misconduct.
9.2 Exclusion of Damages
Provider shall not be liable for indirect, incidental, or consequential damages, including loss of use or time.
9.3 Indemnification
Customer agrees to indemnify and hold Provider harmless from claims arising from Customer’s negligence, unsafe conditions, misuse, or continued operation after a known issue.
10. GOVERNING LAW & VENUE
This Agreement shall be governed by the laws of the State of Idaho. Venue shall be in Valley County, Idaho.
11. ENTIRE AGREEMENT & AMENDMENTS
This Agreement constitutes the entire agreement between the parties. Any modifications must be in writing and agreed to by both parties.
12. ACKNOWLEDGMENT & CONSENT
By electronically accepting this Agreement, Customer acknowledges that Customer has read, understands, and agrees to all terms.
Electronically sign and complete the Service Request Form: HERE.